THE MCR VALUES
We seek to: Understand our clients’ business, strategic priorities and plans, their market, the competition; what makes their business tick. Really get to know our client contacts and their senior stakeholders; what keeps them awake at night. Think like business leaders – not just experts in our disciplines – viewing everything through the business lens to develop impactful, practical and efficient solutions which deliver results. Refresh, augment or adapt our capabilities and delivery structure continually around client needs.
Flexible & Responsive
We seek to: Work with a ‘can do’ mindset at all times, adapting our approach when our clients’ needs or priorities change. Anticipate potential issues and be ahead of the curve when change happens, bringing creative ideas and insightful proposals. Understand the real-world pressures our clients face, working in partnership to balance the urgent and important.
We apply professional expertise in our respective fields. We seek to: Have a finger on the pulse of our professional field to bring fresh thinking to our clients. Contribute to thought-leadership, sharing our know-how with clients, partners and colleagues. Provide practical advice, based on the breadth and depth of consulting and in-house practitioner experience in our team.
Quality & Service Orientated
We seek to: Get the small things right as well as the big things. Understand what is most valuable for our clients and deliver to this, exceeding expectations whenever possible. Listen and learn, seeking feedback to continue to enhance our service and add further value.
We seek to: Be professional and human in the way we interact, seeing both the person and their business in the round. Work with everyone in a transparent, open and inclusive way, valuing differences in thinking and approach. Build and maintain long-term trusted relationships with our clients, partners and colleagues. Come together as one team working collegiately, knowing the whole is greater than the sum of the parts.